The Most Popular Articles in Product and Payment
- How and When Do I Receive the 1,000 Free Credits per Month?
Every calendar month, you receive 1,000 E-Mail Credits free of charge in the Lite 1K Package. On first day of your subscriptoin, the volume will be renewed and you will again have 1,000 credits.You will receive the credits as long as you are [...]
- What Is the Difference Between Prepaid and Plan Credits?
1) Plan CreditsIf you send a regular amount of campaigns each month, our plan credits might be your best option. All users start out in the Lite Plan with 1,000 email credits a month, our free option. If you choose to upgrade, you have the [...]
- Is It Possible to Pay by Credit Card?
You can pay with Visa/Electron or MasterCard. You can manage your payment method from the main drop-down menu, which is located at the top right of your screen. From here navigate to Account > Billing. You can also manage your payment [...]
- Is It Possible to White-Label My Account?
White-labeling lets you sell our software as your solution to your clients by putting your branding on our product. The following white-label options are available to you: Custom domain Custom logo Custom colors Custom login [...]
- Where Can I See All My Invoices From Newsletter2Go?
You can view all your invoices in your account at any time. You can get to the overview from the main drop-down menu, which is located at the top right of your screen. From here, navigate to Account > Billing.Here you also have the option of [...]
- What Does CPT Mean?
CPT stands for cost per thousand and refers to the price you pay per 1.000 emails.For example, if 5.000 emails cost €30.00, it's €6.00 per thousand emails(CPT).We use this method to make the price between the different plans transparent. You can [...]
- What Does 60-Day Cookie Tracking Mean?
You can refer customers to Newsletter2Go through a custom affiliate link. You can use this link in your emails. We integrate cookie tracking into your link, so you can be sure your referred customers will be credited to you. Cookie tracking [...]
- Do Free Emails Contain Ads?
You can use our free version as well as the paid plans completely free of any advertisements from us.Your campaigns will be sent exactly the way you created [...]
- How Do I Top Up My Account and What Payment Methods Do You Accept?
There are two types of credits you can purchase from Newsletter2Go, and you can also mix and match them. You can read more about the differences between prepaid and plan credits here. If you use our prepaid credits, you’re not tied to a [...]
- How Do I Cancel My Subscription?
You can cancel your current plan under Manage Subscriptions. From the main drop-down menu at the top right of your screen, go to Account > Manage Subscriptions. Click on Disable Subscription Auto-Renewal. Please note that if you [...]