Please note that this is the help section for the former Newsletter2Go software.

How Is Sales Tax (VAT) Calculated?

If your company is outside Germany and you provide a valid EU VAT number, Newsletter2Go will not charge you sales tax (VAT). For more on EU Tax laws, view the European Commission’s articles on this topic.

Make sure you’ve entered your billing information correctly. To check this, go to the main drop-down menu, which is located at the top right of your screen. Navigate to Account > Company Details > Billing Information.

When you buy credits we automatically check the country of origin and calculate the sales tax (VAT), if necessary.


Your billing information doesn’t have to necessarily match your company details. Sales tax (VAT) will be calculated based on the country in your billing information.