- How Do I Cancel My Subscription?
You can cancel your current plan under Manage Subscriptions. From the main drop-down menu at the top right of your screen, go to Account > Manage Subscriptions. Click on Disable Subscription Auto-Renewal. Please note that if you [...]
- How Do You Calculate Pricing?
Pricing is determined by two factors: how much software functionality you want and how many emails you send per month.The plan you choose determines the range of functionality you have access to. We differentiate between three different plans: Lite, [...]
- What Do I Have to Consider When Downgrading to the Lite Plan?
You can only use the basic functions with our Lite Plan. Keep in mind that only the following features are available to users in the Lite Plan: Contact Lists = One list is still available. All your other contact lists will be disabled but not [...]
- Is It Possible to Change My Plan?
You can choose from three different plans, each with a fixed range of features and services. Your choice depends on the functionality you need. When subscribing, you have to choose either a monthly or annual payment plan. You’ll receive a 10% [...]
- How Do I Manage My Number of Credits?
Checking the Current Status You can check your number of existing credits in your account. From the main drop-down menu, which is at the top right of your screen, go to Account > Current Package.The number shows your remaining credits. In this [...]
- What Do I Have to Consider When Downgrading to the Standard Plan?
Our Standard Plan offers fewer features than our Pro Plan. Keep in mind that only the following functions are available to users in the Standard Plan: Contact Lists = You can still use a total of 5 contact lists. All other contact lists will be [...]
- What Is the Difference Between the Plans?
You can choose from three different plans: Lite Plan Standard Plan Pro Plan Check out this overview of our plans: Lite Plan includes: Email support Over 40 layout templates Reports for the most important email marketing [...]