The Most Popular Articles in General
- How Do I Cancel My Newsletter2Go Account?
If you wish to cancel your account, please send a brief email to our support team at email@example.com and your account will be deleted immediately. We will also remove you from all our newsletters at this point. It is [...]
- How Do I Get the Newsletter App in My Language?
When registering, you can choose the language settings for your account. If you have mutliple users on one account, each user can set their own language settings. Go to Profile under your account drop-down menu in the right-hand corner of [...]
- Why Isn't My Activation Code Working?
If the activation code or the link to confirm your email address isn't working, there are several things that could be going wrong: 1) It is likely that this email address has already been activated. For example, if you share one email account [...]
- How Can I Contact Support by Phone?
The phone support option is available to Standard and Pro Plan customers. All customers (Lite, Standard, and Pro) can contact the Support Team via email at firstname.lastname@example.org. For technical questions or queries about functions and [...]
- When will I be approved for sending?
Since we are also bound by legal requirements and want to protect our customers from misuse of the software by others, we need to review the data before the account approval. That means your personal information serves to verify your identity [...]
- What Do the Default Newsletter2Go Subscribe and Unsubscribe Landing Pages Look Like?
You are welcome to view these pages directly: Landing page = page following newsletter subscription Page confirming that sign-up was successful Error page Page for duplicate sign-up Unsubscribe page You can also customize these [...]
- How can newsletters be used to obtain new contact addresses?
You may only send email newsletters to people whose customer data you already have. You must also have their express permission to send such emails. However, within the newsletter itself, you can invite your customers to recommend the [...]
- What does Newsletter2Go do better than its competitors?
As an email marketing software provider, we focus on: 1. Providing you with a tool which enables you to design professional emails which can be tailored exactly to your customers' needs and interests. We understand the challenges you face, and [...]
- How Do I Change a User's Role?
Once you've set a user's role in your account, it's not currently possible to change their permissions. Here's a quick workaround. Delete the user. Create new user with new [...]
- "Your Trial Subscription Is Ending." What Does That Mean for Me?
1) Why do I have a trial subscription? Our pricing structure changed in March 2018. We introduced three new plans, each with a different range of features – Lite, Standard and Pro. We wanted to make this transition as easy as possible for [...]