The Most Popular Articles in General
- How Do I Cancel My Newsletter2Go Account?
If you wish to cancel your account, please send a brief email to our support team at firstname.lastname@example.org and your account will be deleted immediately. We will also remove you from all our newsletters at this point. It is [...]
- How Do I Get the Newsletter App in My Language?
When registering, you can choose the language settings for your account. If you have mutliple users on one account, each user can set their own language settings. Go to Profile under your account drop-down menu in the right-hand corner of [...]
- When will I be approved for sending?
Since we are also bound by legal requirements and want to protect our customers from misuse of the software by others, we need to review the data before the account approval. That means your personal information serves to verify your identity [...]
- How Can I Contact Support by Phone?
The phone support option is available to Standard and Pro Plan customers. All customers (Lite, Standard, and Pro) can contact the Support Team via email at email@example.com. For technical questions or queries about functions and [...]
- What does Newsletter2Go do better than its competitors?
As an email marketing software provider, we focus on: 1. Providing you with a tool which enables you to design professional emails which can be tailored exactly to your customers' needs and interests. We understand the challenges you face, and [...]
- How Do I Change a User's Role?
Once you've set a user's role in your account, it's not currently possible to change their permissions. Here's a quick workaround. Delete the user. Create new user with new [...]
- Why Do I Need to Register With My Company Details if I Only Want to Use the Free Version of Newsletter2Go?
Regardless of the type of account they are using, we require all users to submit company details, including address, website and, if necessary, business license details. Once you've submited company details, we personally go in and check the [...]
- Do All Users From One Company Have to Log in With the Same Account or Is There a Multiuser Solution?
Our software offers a multiuser solution, which enables each of your employees to have separate access and settings. There is usually one main account, and all other users have their own logins and settings, while having access to the same [...]
- What Are the System Requirements for Newsletter2Go?
Newsletter2Go is a browser-based software as a service (SaaS). This means it runs on any operating system. All you need is an up-to-date browser (we recommend Firefox or Chrome) and internet access. We advise against using Internet [...]
- What are the advantages of email marketing compared to other types of online marketing?
Anyone who works in online marketing will know that almost 100% of all internet users read and send email - and can therefore be reached via this channel. Email marketing guarantees the widest reach for your campaigns by far. What's more, email [...]