All categories

The most popular article in all categories

How do I get the Newsletter app in my language?

When registering, you can choose the language settings for your account.  You can also change the language settings at a later date under the Profile tab. Select your preferred language from the drop-down [...]

How can I use, embed and customize the registration form?

When embedding a registration form into an external website, you have the following options: 1. Link / iFrame 2. Embed  as a form as a pop-up To create a registration form, go to your account menu (top right), select "Forms" [...]

Can I use my own HTML?

With Newsletter2Go, it is also possible to upload and send your own HTML.  When creating a new email newsletter, go to "Step 3. Templates" and click on the "Custom HTML" tab. Here you can upload a HTML file from your computer, or insert the [...]

How do I set up the Drupal newsletter plug-in?

The Drupal plug-in can be found here. To install the Drupal plug-in, click on "Modules" (in Drupal) and select "Install new module".  Next, you need to select and upload the plug-in from your PC.  You can enable and configure [...]

Is it possible to white-label my account?

The following white-label options are available: Custom domain Custom logo Custom colors Custom login page Custom logout page Custom unsubscribe page Domain Layout / design Reason for unsubscribing  If you would like to [...]

Set up Sender ID and DKIM entries in DNS

Below is a list of the largest web hosting providers with instructions on how to add a DNS record to your domain: 1&1 Jimdo Bluehost HostGator hostmonster Hover NameCheap Network [...]

How can I use conversion tracking with Newsletter2Go?

Basic functionality To use conversion tracking, you first need to enable conversion tracking under "Step 5. Send" in your Newsletter2Go account. You also need to embed a JavaScript snippet into your target landing page (e.g. order confirmation, [...]

How do I insert the automatic unsubscribe link into an email?

The automatic unsubscribe link is already included in all of our standard templates.  However, you can also insert the link into the email yourself, for example by linking a certain word or sentence: e.g. "Unsubscribe here". Simply insert a [...]

Who can I send my newsletter to? Do I need written permission from the recipient?

Essentially, you need to be able to prove that the recipient has consented to receiving your email newsletter.  How you obtained this permission is of minor importance (in writing, by phone or online form), as long as you can prove it in [...]

What are embedded images?

Embedded images are images that can be integrated directly into the email source code. Embedded images do not need to be downloaded by the recipient; they are shown directly in the email program. The maximum size for embedded images is 50KB per [...]