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Is the unsubscribe link automatically included in my newsletter or do I need to add it in?

If you use one of our free pre-made templates, the unsubscribe link is already integrated. If you are using your own template, you will need to insert the unsubscribe link [...]

Can I copy content from a Word doc into my email newsletter?

Yes - however, when copying the content over, the Word formatting will be deleted. This happens for two reasons: 1. Even if the Word formatting were to be retained, it is not necessarily shown consistently in all email clients. We therefore [...]

How can I use a sent campaign as a template?

You can find all your sent emails under "Campaigns" --> "One-Time Campaigns" --> "Scheduled and Sent".  Click on the cog icon next to the email you want to reuse and then click "copy".  You will then find the chosen newsletter [...]

What is multivariate A/B testing?

Multivariate A/B testing enables you to automatically test the subject line, sender name and content. You can test up to three variants of each. This enables you to find the best performing newsletter variant. You can test several newsletter [...]

Where can I find the Newsletter2Go API documentation?

The current Newsletter2Go API documentation can be [...]

What are clicks?

Clicks refers to the absolute number of clicks on the links featured in one email.Unlike unique clicks, clicks counts multiple or different clicks. For example: an email is sent to ten recipients and opened by four. One recipient clicks on a [...]

Higher delivery rates with DKIM and Sender ID

Optimal delivery rates In addition to using an SPF record, which Newsletter2Go already uses as standard, it is also possible to use a Sender ID record and to sign your outbound emails using the DKIM method. We recommend using both in order [...]

How can I use, embed and customize the registration form?

When embedding a registration form into an external website, you have the following options: 1. Link / iFrame 2. Embed  as a form as a pop-up To create a registration form, go to your account menu (top right), select "Forms" [...]

What does Newsletter2Go do better than its competitors?

As an email marketing software provider, we focus on: 1. Providing you with a tool which enables you to design professional emails which can be tailored exactly to your customers' needs and interests. We understand the challenges you face, and [...]

How do I insert the automatic unsubscribe link into an email?

The automatic unsubscribe link is already included in all of our standard templates.  However, you can also insert the link into the email yourself, for example by linking a certain word or sentence: e.g. "Unsubscribe here". Simply insert a [...]